How can cultural venues and tourism providers ensure that no visitor is left behind in communication?
Join our online peer exchange organised by Gdańsk Tourist Organisation and discover the Communication Cards – a user-friendly solution co-created with the Deaf community to support inclusive visitor communication.
Originally designed for people who are Deaf or have speech difficulties, and international tourists, the cards offer a visual and accessible way to ask questions and get key information at venues like museums, pools or public events – stress-free!
During the session, we’ll explore:
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How the cards were designed and tested
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How staff can use them at public-facing venues
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How to adapt the concept to your local context
Event date: Wednesday, 27 August 2025
Time: 10:00–11:30 CET
Location: Online
Register: https://forms.gle/aiHJWVqMgFonWYwF6
Speakers:
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Anna Puszkiewicz, Research and Analysis Specialist, Gdańsk Tourist Organisation
(Principles, card structure, advantages, pre-conditions, target users – 30 min) -
Paula Wilczyńska, Promotion Specialist, Museum of Gdańsk
(User experience and practical applications – 20 min)
A Q&A session will follow the presentations.
This event is part of the Capacity2Transform project, co-funded by the Interreg CENTRAL EUROPE Programme, supporting inclusive, green and digital transformation in tourism and the creative sectors.