Signing paperwork can be a small but frustrating barrier in healthcare. At the Central Teaching Hospital of the Medical University of Lodz (CSK-MUL), a pilot within the Health Labs4Value project tested a biometric e-signature system that simplifies the process for patients and staff alike.
The system allows patients to sign documents electronically using mobile or stationary tablets, while a smart pen remains available for those who prefer traditional formats. All signatures are legally valid and integrated into the hospital’s IT system.
“I didn’t have to wait for a desk or a pen. Everything was there on the tablet — simple and clear,” said a patient participant.
Staff also welcomed the innovation. “Even older patients were able to use the system with just a bit of guidance. It’s a big step forward in modernising our workflows,” said a nurse involved in the pilot.
The pilot confirmed that while some patients face challenges with digital tools, offering both electronic and analogue options ensures inclusivity. Overall, waiting times were reduced, and medical staff reported less paperwork and fewer delays.
Following positive results, CSK-MUL plans to expand the solution across more hospital departments and affiliated clinics. The pilot also lays the foundation for creating Territorial Health Living Labs in Poland, supporting further digital transformation in healthcare.
For more information:
Medical University of Lodz
al. Tadeusza Kościuszki 4, 90-419 Łódź, Poland (PL)
Web: https://umed.pl/