An online platform is developed to facilitate access for AMs and stakeholders and to link stakeholders in the field of service performance and service export. The platform supports AMs and experts with advice, exchange opinions, linkages to good practices and bringing stakeholders together.

Strategic action plans for each involved central Europe country are to be developed in order to support policy makers in improving regional AMs’ internal service capabilities and regional  competitive-ness and to point out necessary activities to foster service export of regional AMs, usage of AI by SME and hence increase regional competitiveness.

This tool collects and extracts data about export markets and characteristics of individual AMs with the help of Artificial Intelligence. The radar gives recommendations regarding service export chances for AMs. The radar is provided as an online tool and is integrated into the service platform. 

In order to support companies to become successful in their service business, a tool called ‘Service Performance Monitor’ is developed. Internal leverages for improving the introduction, management and selling of existing and new product- or solution-related services. 

Within the (online) project meeting on 9th February, the first use case of the service export radar was presented! The inhouse developed artificial intelligence-driven service export radar is already delivering valuable insights about the first use case – search for competitors in specific sectors in different countries. Next steps include the testphase of the radar in order to further optimise it for practical deployment! 

On 5th of November 2020, an online project meeting and steering committee meeting was executed within ProsperAMnet. 

From the 18th to 19th of May 2020, we held the 2^nd project meeting and steering committee meeting within ProsperAMnet – this time online than face-to-face due to the current corona-crises. 

Our Italian partner Friuli Innovazione welcomed the partnership in Udine/ Italy for the first project meeting of ProsperAMnet. Beside having a look back on the activities of the first half year of the project, especially the activities regarding the development of the AI tool in the second period were discussed. 

The Lead partner University of Applied Sciences Upper Austria, welcomed the project partners of ProsperAMnet in Austria for the Kick-off Meeting and the first Steering Committee Meeting. The first meeting brought the partnership, consisting of in total 10 partners from Austria, Germany, Hungary, Slovenia, Slovakia, Czech Republic and Italy, together. We are already looking forward to the next meeting, which will take place in October 2019 in Italy.