The Service Performance Monitor (O.T1.1) is implemented in the countries Slovenia, Slovakia, Hungary, Italy, and Czech Republic. At least 20 Advanced Manufacturers per country use the monitor, understand the main leverages for their internal service performance. In round tables, they get transregional expertise and good practices through BSOs and high education institutions. 

This pilot action has been finished, the output factsheet will be published soon. 

For each involved CE country, strategic action plans are developed. The strategic action plans are based upon the regional RIS3 strategies, transnational benchmarks and comparisons of good-practices of Advanced Manufacturers service activities in order to support policy makers in improving service capabilities and regional competitiveness. 

Check out the strategic action plans in the following section!

This output has been achieved, the output factsheet will be published soon. 

A prototype of the service export radar is being developed as an online tool. It supports the decision making of Advanced Manufacturers when they want to export their services. With the help of Artificial Intelligence, specific information will be collected automatically, and the user of the radar can use different use cases of interest.

• Use case #1: Search for similar companies
• Use case #2: Analyse service categories of companies
• Use case #3: Networking tableau

Radar will be available on www.prosperamnet.eu soon. 

In order to make the Artificial Intelligence learn, it must be filled with data and examples within a so-called annotation process. Within this annotations, company websites were analysed and relevant information selected. 

More than 2,000 annotations have been finished with in total two annotation phases. 

This output has been achieved, the output factsheet will be published soon. 

The involved Business Support Organisations (BSO) are trained concerning the usage of the Service Export Radar in order to professionalize them into expert hubs in their region. Through this training, BSO understand the strengths and limits of the Service Export Radar and how the tool can help companies and policy makers to in boosting service exports. 

This training already has started and will be finished in June 2021.

The output factsheet will be published soon. 

Through this pilot action, the Service Export Radar will be implemented in Austria, Germany, Slovakia, Slovenia, Hungary, Italy and Czech Republic. At least 20 companies per country use the Radar and give feedback to its usage and its results.

Further, Advanced Manufacturers and other stakeholders get transregional expertise through round tables regarding service export. 

Pilot Action will start in June 2021!

Country-specific strategic action plans are developed for policy makers prioritising mid to long-term necessary activities upon previous analysis, learnings and advices of stakeholders from each CE country involved in the project, with the final aim to foster service export of regional Advanced Manufacturers, the usage of Artificial Intelligence by companies and hence to increase regional competitiveness. 

The strategic action plans will be available at the beginning of 2022.

An information event for the universities from the Danube-Moldova region was organized by the supporting association Europaregion Donau-Moldau e.V. on 31.3.2021. At this online event, ProsperAMnet was presented as an outstanding example project by Margarethe Überwimmer (FHOÖ) and Stefan Mang (University of Passau).

Within the (online) project meeting on 9th February, the first use case of the service export radar was presented! The inhouse developed artificial intelligence-driven service export radar is already delivering valuable insights about the first use case – search for competitors in specific sectors in different countries. Next steps include the testphase of the radar in order to further optimise it for practical deployment! 

On 5th of November 2020, an online project meeting and steering committee meeting was executed within ProsperAMnet. 

From the 18th to 19th of May 2020, we held the 2^nd project meeting and steering committee meeting within ProsperAMnet – this time online than face-to-face due to the current corona-crises. 

Our Italian partner Friuli Innovazione welcomed the partnership in Udine/ Italy for the first project meeting of ProsperAMnet. Beside having a look back on the activities of the first half year of the project, especially the activities regarding the development of the AI tool in the second period were discussed. 

The Lead partner University of Applied Sciences Upper Austria, welcomed the project partners of ProsperAMnet in Austria for the Kick-off Meeting and the first Steering Committee Meeting. The first meeting brought the partnership, consisting of in total 10 partners from Austria, Germany, Hungary, Slovenia, Slovakia, Czech Republic and Italy, together. We are already looking forward to the next meeting, which will take place in October 2019 in Italy.