RIJEKA pilot

Engaging citizens in creation of Citizen Collaboration Platform – CCP

Thematic fields: SOCI - Population and society, REGI - Regions and cities, GOVE – Government and public sector


The purpose of the project is to create interactive system where citizen can participate in decision making process regarding utilization of public infrastructure - Citizen Collaboration Platform (CCP).

Platform should have two main components:

  1. Citizen Collaboration Platform – to assure communication and interaction with citizens (collecting ideas, ranking, publishing results, etc.)
  2. Facility management (GIS platform) – to identify available free real estate owned by City of Rijeka, map them, and connect them with citizen ideas and proposals.

Using Citizen Collaboration platform we will explore the way in which residents refer to the city as well as sites that are important to them. Primary sources will be online pools, direct talks with citizens, associations, neighborhood councils, with an objective to capture citizens’ feedback on key subjects to the maximum extent possible. The results thus obtained will be analyzed, selected and classified with the purpose to be the starting point for making recommendations on how to use urban spaces for City planners and management.


  • City of Rijeka
  • Ericsson Nikola Tesla d.d.
  • Centre of Competence for Smart Cities
  • Rijeka Pensioners’ Association
  • Junior Chamber International Rijeka
  • Association for Civil Society Development SMART


3 main target groups (elders, young citizens and civil associations) are engaged in the processes of planning, developing and selecting CCP content in certain areas, through participatory workshops (including World café) held during the 2018. The participatory workshops were organized to collect ideas and proposals on new features of CCP, as well as improvement of existing in its working version. The 1st testing phase of the Citizen Collaboration Platform was conducted with collaboration with 3 NGO partners targeting different social groups (civil associations, retired people and young citizens):

  • Association for Civil Society Development SMART
  • Pensioner association of Rijeka
  • Junior Chamber International Rijeka

    CCP 2nd version will be the subject of on-line public consultations, by using existing direct democracy tool e-Consultations. It is official participatory platform of the City of Rijeka which enables direct involvement of citizens in decision-making process.


The pilot will involve associations of citizens and cooperatives working interested in the adoption of participatory methods and digital inclusion coming from Rijeka and surrounding areas:

  • Citizenry of Rijeka: any citizen interested to contribute identifying and proposing new ideas how to use available public areas owned by City of Rijeka
  • Local economy of Rijeka, as (potential) users of the CCP platform for further development of citizen ideas
  • Municipality of Rijeka
  • Representatives of scientific institutions located in the Municipality of Rijeka (UNIRI – University of Rijeka) supporting the pilot in different ways.


List of the Pilot milestones with description:

  • M1        March 2017 - Pilot preparation
  • M2        March 2018 - 1st version of platform 
  • M3        October 2018 - Analysis of results obtained via participatory methods 
  • M4        November 2018 - Pilot platform implemented in their final form
  • M5        December 2018 - Pilot Evaluation 
  • M6        May 2019 - Finalization of transnational analysis


    Rijeka Pilot CCP


Rijeka PILOT: Workshop with civil associations

Rijeka pilot: World Café workshop with young citizens

Rijeka pilot: Workshop with elders and pensioners

Rijeka pilot: Hacking of Škurinje quarter